The way people shop on Amazon is changing. With the rapid adoption of Rufus, Amazon’s AI-powered shopping assistant, customers are doing less “searching” and more “asking.” Instead of typing “running shoes” into the search bar, shoppers are now having conversations:…
The Wall Street Journal on AI Shopping: Why SEO Is No Longer Enough for E-commerce The numbers are staggering, and they signal the end of e-commerce as we know it. In just one year, between July 2024 and July 2025,…
What Rufus is and how it changes shopping Amazon launched Rufus, an AI shopping assistant inside the Amazon app and website. Rufus uses Amazon’s full catalog, customer reviews, Q&A threads, product images, and information from the wider web. It uses…
What Rufus is and why it matters now Rufus is Amazon’s built-in AI shopping assistant. It works inside the Amazon app and website, and it helps shoppers find the right product by answering natural, conversational questions. Instead of typing short…