10 detailed customer scenarios capture a wide spectrum of motivations and outcomes for buying the Yosuda RM6
7+ unique customer pain points highlight opportunities for product improvement and innovation

Key Insights from Customer Scenarios

  • Space efficiency and versatility drive purchase in urban/apartment and multi-user contexts
  • Low-impact workout value appeals to those recovering from injury or seeking gentle exercise
  • App compatibility and gamified features attract tech-savvy, younger buyers
  • High weight capacity and easy accessibility win over plus-size beginners
  • Corporate and institutional buyers seek bulk order options and technical support
  • Quiet and easy-to-use design appeals to parents and time-strapped professionals
  • Desire for more training content, specialized programs, and better transparency around delivery/warranty
Starting a Home Gym During Relocation
Persona: Jessica, 33, tech professional moving to a new apartment
Goal: Efficient, space-saving multi-use machine for her new home gym
Context: Relocating mid-year, limited apartment space, seeking versatility
Outcome: Jessica buys the Yosuda RM6 for its compact design, versatile workouts, and delivery—making it the centerpiece of her home gym.
  • Wishes for more color/design options to match decor

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Rehabilitating After a Sports Injury
Persona: Marc, 41, weekend athlete recovering from a knee injury
Goal: Find safe, joint-friendly exercise with scalable resistance
Context: Needs home workout tool approved by his physiotherapist
Outcome: Marc selects the RM6 for gentle home rehab, adjustable resistance, and app-tracked sessions recommended by his PT.
  • Seeks more clear PT-approved guidance and injury-recovery programs

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Postpartum Fitness Journey With Limited Time
Persona: Aisha, 29, new mom balancing childcare and self-care
Goal: Fast, full-body, quiet cardio to fit naptime windows
Context: Googles quiet, compact machines during short baby breaks
Outcome: Aisha gets the RM6 for quiet use, app-guided 20-minute workouts, and rapid resistance changes fitting her parenting schedule.
  • Desires new-mom program packs and even quieter operation

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Gamifying Fitness With Connected Workouts
Persona: Eddie, 26, gamer and fitness tech enthusiast
Goal: Connected rower compatible with Kinomap and virtual competition
Context: Reads about “rower games” on forums; wants to integrate with a tablet
Outcome: Eddie chooses the RM6 for Bluetooth/App support, enjoying leaderboards and online races that sustain motivation.
  • Wants more multiplayer modes and app challenges in updates

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Staying Fit During Harsh Winters
Persona: Linda, 55, Midwesterner who trades outdoor for indoor cardio in winter
Goal: Realistic indoor workouts with adaptable resistance
Context: Wants “lake-like” feel after research on air vs. water rowers
Outcome: Linda gets the RM6 for its air + magnetic resistance and preset programs, making indoor workouts motivating all winter.
  • Hopes for improved delivery tracking during winter weather

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Training for Obstacle Course Races
Persona: Javier, 38, prepping for his first Spartan/obstacle course
Goal: Rowing machine for simulating intervals and hill climbs
Context: Finds RM6 via obstacle race forums, seeks HIIT workouts
Outcome: Buys RM6 for programmable mountain mode and interval sprints directly supporting his race prep.
  • Seeks more event-specific training modes and app integration

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Fitness for Plus-Size Beginners
Persona: Mia, 45, starting fitness, seeks sturdy, comfortable machine
Goal: Safe, high weight capacity rower, easy to get on/off
Context: Wants inclusive options, reads plus-size gear blogs
Outcome: Picks RM6 for its 330lb capacity, high seat, and positive customer service feedback—gaining confidence to begin her journey.
  • Desires more inclusive demo videos and peer support links

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Corporate Wellness Program Launch
Persona: HR manager sourcing equipment for remote tech staff
Goal: Versatile bulk-purchase for home gyms, encourage healthy habits
Context: Investigating discounts and app-based virtual group sessions
Outcome: Orders RM6s in bulk for virtual team wellness, favoring assembly ease and app support for group sessions.
  • Wants clearer B2B pricing and integration guidance

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Revamping College Rec Centers
Persona: University rec center director seeking modern, tech-friendly gear
Goal: Upgrade with smart rowers; attract student engagement with apps
Context: Orders several RM6s for gyms; highlights app sync and robust build
Outcome: Orders RM6 for rec centers, appeals to gen Z with multiple apps and durability.
  • Wants extended commercial warranty, education pricing

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YouTuber Reviewing Budget High-End Fitness Gear
Persona: Kenny, 29, influencer/comparative reviewer
Goal: Affordable, smart rower to compare with premium brands
Context: Orders RM6 for detailed YouTube reviews, wants USB/Bluetooth features
Outcome: Kenny spotlights RM6 for balance of features and price; demos resistance, app modes, and unboxing.
  • Requests more warranty transparency and eco/footprint details

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