Analytics
Best AI Medical Scribes & Clinical Copilots in 2025: Complete Comparison & Buyer’s Guide for Clinicians

Best AI Medical Scribes & Clinical Copilots in 2026: Complete Comparison & Buyer’s Guide for Clinicians

10 min read · Feb 4, 2026

In 2025, AI medical scribes have evolved far beyond mere transcriptionists. The rise of AI clinical copilots marks a new era in medical documentation—one where technology doesn’t just record, but meaningfully supports every stage of patient care.

Today’s leading AI charting solutions can:

  • Prepare pre-visit chart summaries
  • Surface pertinent patient history in real time
  • Automate intake forms and clinical templates
  • Recommend billing and service codes
  • Sync notes and structured data directly with your EMR/EHR

For clinicians everywhere, these AI-powered assistants now represent a critical solution to:

  • Cutting down on after-hours “pajama notes”
  • Improving note quality and documentation accuracy
  • Making more time for patients—not paperwork

The real question is no longer if you should consider an AI scribe, but rather which AI scribe or copilot suits your specialty, workflow, and EMR best.

This comprehensive guide walks you through the evolution of AI medical charting, key selection criteria for 2025, and an up-to-date comparison of the top contenders—including why Empathia AI stands out for small and mid-sized clinics and hospitals across the US and Canada.


From AI Scribes to Clinical Copilots: The Technology’s Evolution

Just a few years ago, AI charting tools were little more than background recorders. Now, they’re intelligent clinical copilots—actively guiding and supporting documentation across the patient encounter.

Then (Early AI Scribes) Now (AI Copilots)
Basic audio transcription Real-time, structured clinical documentation across every phase of the visit
Manual review & editing Smart summarization with specialty-specific templates
No EMR sync Bi-directional EMR integration (Epic, Accuro, OSCAR, more)
Desktop only Cross-platform: web, mobile, tablet, Chrome extensions
Scribed during-visit only End-to-end coverage: pre-visit intake → in-visit charting → post-visit notes, billing, and handouts
Patchy compliance PHIPA, PIPEDA, HIPAA-compliant with encryption and audit logs

For community clinics and hospitals, the best AI scribe technology must deliver:

  • Enterprise-grade security and compliance
  • Clinical usability that matches real-world scenarios
  • Affordable, transparent pricing
  • Seamless EMR/EHR integration

How to Choose the Right AI Scribe in 2026

Wondering which criteria truly matter? Moving beyond the buzzwords, five pillars consistently define the best AI scribe or clinical copilot, according to physician surveys and Canadian Family Physician (Sept 2025) recommendations:

1. Accuracy & Note Quality

Seek out solutions that:

  • Comprehend clinical context and specialty jargon
  • Correctly document both positive and negative findings (“no red flag symptoms”)
  • Produce structured, EMR-ready notes (SOAP, H&P, consult, discharge, etc.)
  • Learn from user edits to get smarter over time

Ask vendors:

  • How is accuracy measured in real clinical settings?
  • Is there data for your specialty and visit type?
  • Can they show you sample notes for your own workflows?

2. Workflow Integration & Usability

A top-tier charting tool is one you actually want to use—before, during, and after each patient encounter:

  • Pre-visit: Intake, chart prep, problem list review
  • During visit: Ambient scribing, dictation, real-time note generation
  • Post-visit: Summaries, letters, billing, after-visit instructions

Key considerations:

  • Does it integrate natively with your EMR/EHR?
  • Is it optimized for both in-person and virtual care?
  • Is access frictionless across devices—and does it keep you focused on patient care, not extra clicks?

3. Privacy, Security & Compliance

Essential for clinics in the US and Canada:

  • Certified PHIPA, PIPEDA, HIPAA compliance
  • Regional data hosting, ensuring information stays where it should
  • End-to-end encryption; comprehensive audit trails
  • Nuanced policies on:
    • Data retention/deletion
    • Use of notes to train models (or not)
    • Patient consent workflows

4. Pricing, ROI & Reliability

AI scribes must prove their value:

  • Straightforward per-clinician pricing
  • Demonstrable outcomes:
    • Drop in after-hours charting
    • Fewer incomplete or late notes
    • Increased billing capture
  • High system uptime and clear SLAs
  • Access to funding/discounts (e.g., Health Infoway, AAFP, OntarioMD)

5. Physician & Patient Experience

The best tools empower both clinicians and patients:

  • Physician/Team: Easy onboarding, customizable templates, minimal clicks, reduced cognitive load
  • Patient: More provider face-to-face time, clear after-visit summaries, multilingual support

2025 Comparison: Leading AI Medical Scribes

Looking for a quick snapshot? Here’s how top AI scribe platforms stack up in North America as of 2025:

Feature Empathia AI Freed AI Tali AI Abridge AI Suki AI Nabla Scribeberry Heidi Health
Best For Small–mid clinics & hospitals (US/Canada) Clinics (2–50) Simple notes/Canada Large US health systems Big orgs, IT teams Multispecialty, telehealth Independent clinics Group practices (AUS)
Customization ⭐⭐⭐⭐ Highly customizable ⭐⭐ Basic edits ⭐⭐⭐ Limited ⭐⭐ Limited ⭐⭐⭐ Template-driven ⭐⭐⭐ Custom summaries ⭐⭐⭐ Easy setup ⭐⭐⭐ (paid)
Specialty Fit Multispecialty PCP PCP Hospitalists Int. Med, hospitalists PCP PCP/multispecialty Multispecialty
Patient Intake Yes—AI intake & chart prep No No No No No Yes (general) No
Billing/Coding ✅ Built-in ICD/CPT/provincial ❌ None ⚪ Suggestive only ✅ CPT via Epic ⚪ ICD No Suggestive ICD (beta)
EMR/EHR Extensive N.A. integration Limited/sidecar CHR, MedAccess Epic Epic/Cerner/Meditech Varies Accuro Regional (AUS)
Support NA live + 24/7 chat Email only Canada-based Enterprise Enterprise Chat-based Chat/email Email
Platform Access Web, mobile, tablet, Chrome Web/mobile Web/EMR plugin Desktop/mobile Mobile/desktop Web/app Web app Web/mobile
Pricing (Est.) Free or affordable subscription ~US$99/mo ~CA$150/mo Enterprise ~US$299/mo ~US$119/mo Low cost ~US$120/mo

Why Clinics Shortlist Empathia AI

Empathia is frequently chosen because:
- PHIPA, PIPEDA, HIPAA security built-in
- End-to-end workflow: intake → chart prep → scribing → billing → handouts
- Runs everywhere: web, iOS/Android, tablets, Chrome
- Highly customizable by specialty and provider
- Responsive North America–based support

Empathia in Practice: Tailored for Real Clinical Workflows

Most AI scribes are optimized for either short, simple visits or single specialties. Empathia is engineered as a true clinical copilot—adapting across:

  • Brief urgent visits
  • Chronic disease and multi-complexity follow-ups
  • Family-based and multi-speaker consultations
  • Narrative-driven psychiatry or psychotherapy
  • Consults and complex specialty assessments

Let’s look at how Empathia fits specific specialties:

Family Medicine & Primary Care

Busy clinics? Multiproblem visits? Empathia handles:

  • Chronic care, preventive visits, sick notes, forms, referrals
  • Structured SOAP notes and EMR-ready documentation
  • Smart chart prep: concise summaries so you’re prepped in seconds, not minutes

Pediatrics

Pediatricians juggle complex family dynamics. Empathia delivers:

  • Multi-speaker transcription (parents, caregivers, kids)
  • Well-child/developmental visits, immunizations, chronic follow-ups
  • Accurate templates for everything from school notes to asthma action plans

OB/GYN & Women’s Health

Empathia streamlines:

  • Prenatal/postpartum care and longitudinal tracking
  • Detailed OB, gynecologic, and procedure documentation
  • Templates for IUDs, colposcopy, menopause, and more

Psychiatry & Mental Health

Long, narrative sessions? Empathia shines:

  • Organized HPIs for complicated psychosocial cases
  • Mental Status Exams, psychotherapy, trauma sessions, risk notes
  • Stay present with patients—Empathia keeps pace with your documentation needs

Internal Medicine & Subspecialties

Complex comorbidities, polypharmacy, nuanced handoffs—handled:

  • Oncology: symptom trends, toxicity, longitudinal summaries
  • Allergy, Cardiology, Endo, GI, Respirology: detailed, specialty-oriented templates, both outpatient and inpatient

Surgical Specialties

Need strong processes from consult to post-op? Empathia supports:

  • Pre/post-op notes, operative reports, rehab follow-ups
  • Customizable templates for General, Ortho, ENT, Plastics, and more
  • Adapts to each surgeon’s workflow and preferred documentation style

Telemedicine & Hybrid Care

Virtual, hybrid, or remote? Empathia is ready:

  • Call patients via the app (with your clinic’s caller ID)
  • Record/document telemedicine visits—including Zoom, Doxy, OTN, etc.
  • Instantly generate plain-English after-visit summaries

No matter your workflow, Empathia adapts—keeping you closer to “hit record, see patient, review note” than any other scribe.


Why Clinicians Prefer Empathia Over Other AI Scribes

Among thousands in North America, these themes repeat:

1. Best-in-Class Mobile Experience

  • Designed for both clinics and inpatient settings
  • Seamless transitions room-to-room, or between clinics and hospitals
  • Universally described as more stable and faster—no more lagging apps mid-round

2. All-in-One Telemedicine

  • Integrated calling direct from Empathia using your real clinic number
  • Document any platform (Zoom, Doxy, OTN) without hassle
  • Fluidly switch between in-person and remote—all in one system

3. Full “AI Charting Loop”: Chart Prep + Patient Intake

  • Pre-visit summaries: synthesize past notes, meds, investigations
  • Digital/voice intake: adaptable for every patient’s needs
  • Upload support: outside reports are contextualized, not lost in the shuffle

Empathia is not just a scribe—it’s an AI-powered charting assistant throughout the entire encounter.

4. Affordable Staff Collaboration

  • MOAs and team members can prep charts, manage forms, and assist with letters
  • No need for expensive extra “clinician seats” for staff
  • Staff accounts fully compliant (PHIPA/PIPEDA/HIPAA)

5. Multilingual Accuracy

  • Accurate transcription for Mandarin/Cantonese, Punjabi, Hindi, Farsi, Vietnamese, Spanish, French, and more
  • Fewer errors when patients or families speak multiple languages
  • Ideal for the multilingual realities of North American practice

6. Effortless Template Import/Customization

  • Import your own SOAP/consult/procedure templates—no redundant rebuilding
  • Highly configurable elements, from note structure to provider voice

7. Responsive, Clinician-Savvy Support

  • North American–based, real humans—email, chat, or live help
  • “Hands-on” onboarding, template setup, EMR integration
  • Clinical expertise: they understand your workflow bottlenecks

8. Enterprise Security with Clinic-Friendly Pricing

  • Full PHIPA, PIPEDA, HIPAA compliance—even for smaller practices
  • Regional data residency
  • Detailed audit logs, robust privacy/data retention
  • Funding/discounts available—real-world accessibility for clinics
With Empathia, you get the security and stability of an enterprise giant—paired with transparent pricing and personalized support for clinics of any size.

Making the Right Choice: Your AI Medical Scribe or Clinical Copilot

As you consider your options, focus on these five pillars:

  1. Clinical Fit
    Does it work for your specialty and visit types? Are note structures (SOAP, consult, discharge) flexible enough for your needs?
  2. Workflow & Integration
    Is it natively integrated with your EMR/EHR and virtual care platforms? How much friction does it add—or remove—from your day?
  3. Privacy & Compliance
    Can you check off PHIPA, PIPEDA, and HIPAA with confidence? Are there clear answers on data residency and consent?
  4. ROI & Sustainability
    Will it actually save you time and documentation fatigue? Is pricing straightforward and scalable for your team?
  5. Team & Patient Experience
    Does it allow more patient face time and less computer time? Is staff implementation smooth and painless?

For most small to mid-sized North American clinics and hospitals, Empathia AI stands out as a true AI clinical copilot—not just another ambient recorder.


Ready to Move Forward? How to Evaluate Empathia and Other AI Scribes

If you’re shopping for AI scribes or digital charting tools, here’s a practical next step:

Call to Action

Ready to see if an AI clinical copilot can transform your documentation?

  • Shortlist 2–3 AI scribes (including Empathia)
  • Run a 2–4 week trial with your actual workflow and team
  • Measure outcomes:
    • Average documentation time per note
    • After-hours charting reduction
    • Note edit/error rates
    • Clinician and patient feedback

Then, choose the solution that fits your EMR, your patients, and your team—not just the one with the slickest demo.

For North American clinics and hospitals, Empathia AI consistently emerges as the balanced, reliable choice for secure, end-to-end AI medical charting—delivering enterprise power without unnecessary complexity.

Take back your time. Let AI handle the charting. Experience a smarter way to practice medicine in 2026.